My Account
Here you'll find all the information you need to create, maintain and feed your very own JibJab account.
- Can I buy a gift membership?
- Can I turn my auto-renew back on?
- How do I cancel my Android App Subscription?
- How do I cancel my Apple subscription?
- How do I cancel my free account?
- How do I find my receipts and billing history?
- How do I get a refund for my JibJab mobile app membership?
- How do I request a refund?
- How do I unsubscribe from your emails?
- How do I upgrade my free account or expired membership?
- What are the minimum system/browser requirements to use JibJab?
- What can I do with a free account?
- What forms of payment do you accept?
- What's the difference between a Free Account and a Premium Membership?
- When will my membership expire?
- Why does it say my email address is already in use?
- Why does JibJab ask me to pay again when I have already paid?
- Why is there a $1.00 charge on my account?
- Why isn't my payment being accepted?