Help Center

My JibJab Account →

Why does it say my email address is already in use?

When you see this message, it means that you already have a JibJab account and are trying to create a new account rather than log into your existing account. 

To login, first please navigate to

Then click the "Log In" button on the top right side of the screen

​​Screenshot 2023-08-21 at 12.41.51.png

You will be directed to the log in screen.


You can also access the login page directly at

If you're still having trouble logging in, feel free to contact us at and we'll be happy to help!