Top Issues & Questions
Here we've collected answers to some of the most common questions we receive from our customers.
- How do I contact Customer Support?
- How much does a JibJab membership cost?
- How to disable auto-renew on the web
- Why does JibJab ask me to pay again when I have already paid?
- Why am I unable to log in to my account?
- How can I reset my password?
- How can I post Ecards to Facebook?
- My friends aren't receiving my Ecards
- My video only shows a black screen or spinning wheel
- How do I change my email address?