Usually this happens when your browser encounters and issue with JibJab. Here are a few fixes that should solve the issue:
- Turn off any ad blockers. Ad blockers can interfere with the JibJab video player.
- Clear your browser's cache/cookies.
- Make sure your browser is up to date! We recommend using a browser such as Google Chrome, which updates automatically when you close it.
You can upgrade your browser to the latest version here:
Unfortunately we no longer support Internet Explorer.