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My JibJab Account →

How do I cancel my free account?

We've found that when most people want to cancel their free account, they simply don't want to receive any more emails from us.

If this is the case, you can do the following to stop our emails:

  • Roll over the 'Hi, [Name]' dropdown in the upper right hand corner of any page
  • Click on 'My Info' tab
  • Click on 'Email Preferences'
  • Uncheck the box in the 'Email Preferences' section
  • Click the green 'Update Email Preferences' button

However, if you still want to cancel your free account, please send us a request.

If you are trying to find out how to cancel your paid JibJab Membership, please see how to request a refund.