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How do I cancel my free account?

If you are trying to cancel your paid JibJab Membership, please see how to request a refund.


Canceling your free account will remove your ability to log into JibJab and revoke access to your created faces and Ecards. 

If you would like to keep your free JibJab account, but no longer wish to receive our emails, here's how you can unsubscribe from our email list:

  • Click the "Menu" button in the top right corner of the screen (it should look like three lines stacked on top of each other).
  • Click on "My Account" from the menu
  • Scroll down to "Email Preferences" 
  • Uncheck the box under the "Email Preferences" section

If you still want to cancel your free account, please send us a request.