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JibJab Billing Support

Greetings! You're most likely here because you saw a charge from JibJab on your bank or credit card statement. Below are some common questions from our members with recent charges.


What is this charge?

This charge reflects a recent membership payment to, whether as a first-time payment or a renewal payment for an annual membership.

Our premium members help keep JibJab ad-free, and the membership auto-renews once a year. Our paid members receive the following benefits:

  • Unlimited access to 1200+ eCards and Starring You! videos
  • Tracking on eCards you've sent
  • Members are also the first to know about new releases and can be proud to support the artists who produce our eCards and videos.



Request a refund

Want to cancel your account and request a refund? We're sad to see you go, but you can request a refund here.



Contact us

Have another question? Email us!