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Why can't I upload photos or add new heads?

TIP: Please make sure the image you are uploading is either a JPG or PNG file that it is under 3 MB (3,000 KB) in size. 

If you continue to have issues, here are some things that you can try:

1. Turn off any pop-up blockers.

2. Please make sure you are using Flash 22 to access the site. You can get it for free here.

3. Clear your browser's cache and cookies. Please review this link for instructions that apply to your specific browser.

4. Ensure Javascript is enabled in your browser.

5. Try downloading the latest version of your browser.