Help Center

My JibJab Account →

Why does it say my email address is already in use?

When you see this message, it means that you already have a JibJab account and are trying to create a new account rather than log into your existing account. 

To login, first please navigate to

Then click the "Menu" icon in the top right corner. It should look like three lines stacked on top of each other:

Then click “Login” from this menu.

You can also access the login page directly at

If you're still having trouble logging in, feel free to contact us at and we'll be happy to help!