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How do I request a refund?

If you've had your membership for less than 30 days, or if your membership has renewed within the past 90 days, and you'd like to cancel it and receive a refund, please submit a request by clicking below:

We'll process your request within 3 business days and send you an email confirmation once completed. Easy!


If you would like to cancel your membership auto-renewal:

  1. Log in to your paid account.
  2. Hover over the profile icon in the top-right corner and click 'My Info.'
  3. Click on 'Membership' – you will then be able to 'Edit Auto-Renewal Subscription'.
  4. If you do not see a link to 'Edit Auto-Renewal Subscription,' then you have already successfully disabled your auto-renewal.

Once your auto-renewal is cancelled, your membership will expire on the end date and your account won't be charged again.