Here are some things that you can try that will likely fix the problem:
1. Clear your browser's cache and cookies. Please click here for instructions that apply to your specific browser.
2. Make sure your browser is up to date! We recommend using a browser such as Google Chrome.
You can upgrade your browser to the latest version here:
- Firefox (www.getfirefox.com)
- Internet Explorer (www.microsoft.com/windows/ie)
- Google Chrome (www.google.com/chrome)
- Safari (www.apple.com/safari/)
3. Turn off ad-blockers if you have any installed -- some ad-blockers can interfere with JibJab's video player!