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JibJab's Help Pages
Main Articles
How do I register and sign-up for a free account?
What's a JibJab Membership?
How do I make a Starring You! video? - Video Tutorial
How do I purchase gifts and cards?
How do I re-download a video download I already purchased?
How do I purchase a video download?
How do I share my eCard?
What are video downloads and what can I do with them ?
How do I change my account information, such as my email address?
How can I find out what's new on JibJab?
It says I am "ineligible" when I try to register
How do I reduce the download file size so I can email it?
My item arrived damaged; how do I get a replacement?
When I register, it says my email is already taken
I'm having trouble seeing, hearing or sending the videos
How do I cancel my free account?
My order status is 'FULLY SHPPED' but I haven't received all the items
How do I delete a video or picture I already made?
How do I add more heads?
How do I get my video download on my iPod or iPhone?
How do I edit or delete heads I've already prepared?
My download does not play all the way through
I'm having trouble uploading a photo
Can I schedule my eCard to be sent at a future date?
How do I burn my download to a DVD?
How do I cancel my JibJab Membership?
How do I disconnect my Facebook and JibJab accounts?
Do you provide phone support?
I'm having problems trying to login
